Our Standards

Our vision is to be a key innovator in the international luxury hotel and hospitality industry, committed to redefining the luxury lifestyle.

Our mission at The Montcalm Luxury Hotels is to provide an exceptional and outstanding offering at every level. With this in mind, we believe our guests’ journey begins before they set foot in our hotels and continues long afterwards. Honesty, trust and loyalty are the core values we define ourselves by.

We have a straightforward philosophy – we aim to be innovators in every aspect of our business, whether that is through attention to detail, encouraging and nurturing talent within our Group or offering exceptional personal service as a courtesy, not a luxury!

We are a people business and recognise that we are only as good as our staff. Our passionate team are committed to the jobs they perform and the people they serve. At the same time, we acknowledge the outstanding work they accomplish and encourage their dedication through regular training.